• Economy class Airfare from Cochin in Singapore Airlines (SQ)
• Economy class Airfare from Da Nang to Ho Chi Minh in VietJet Air (VJ)
• Baggage allowance: 20kg checked baggage + 7kg hand-carry per person
• Vietnam Visa
• 2 nights hotel accommodation in Da Nang
• 1 night hotel accommodation in Ho Chi Minh City
• Accommodation in basic 3-star hotels on twin sharing basis
• All Meals – Breakfast, Lunch, Dinner as mentioned in the itinerary
• All entrance fees to attractions as per the itinerary
• All transfers and sightseeing by comfortable a/c coaches
• Professional English-speaking local guide throughout the tour
• Professional, friendly and well experienced Malayalee Tour Manager from TMSL
• All Tips – Guide, Driver & Restaurants
• 5% GST

• 5% TCS (Tax Collected at Source), Finance Act 2020 has inserted a new sub-section (1G) in TCS (Tax Collected at Source) under Section 206C of the Income Tax Act, 1961 to collect tax out of foreign remittance transactions under Liberalized Remittance Scheme [LRS] as well as amount received from buyer by a seller for sale of an ‘Overseas Tour Program Pack age’ w.e.f. October 1, 2020.As per RBI guidelines an additional 5% TCS on invoice value is applicable for those passen gers having PAN (permanent Account Number) or 10% TCS is applicable for those passengers does not have PAN
• Tips of personal nature and any additional meals, other than specified in the itinerary
• Any extra cost incurred on behalf of an individual due to illness, accident, hospitalization, or any personal emergency.
• Travel Insurance
• Optional tours, if any
• Anything which is not included in the tour cost inclusion

TERMS & CONDITIONS
1. Eligibility & Check-in:
o Child: below 11 years; 11 years and above considered adult.
o Hotel check-in at 1500 hrs, check-out at 1100 hrs. Standard rooms on twin-sharing basis; third bed is rollaway/mattress.
2. Visa & Passport:
o Visa approval is at the discretion of the concerned Consulate/Embassy.
o Visa and ticket fees are non-refundable under all circumstances.
o Passports must have 6-month validity beyond return date with at least four blank pages.
o Passengers are responsible for verifying visa accuracy and carrying all required documents.
o Loss of passport abroad must be handled by the guest at their own expense.
3. Airlines & Travel:
o Once tickets are issued, penalties apply for any changes.
o Missed flights are treated as No Show, and passengers must purchase new tickets.
o Airlines may alter schedules, seating, or services beyond our control.
o For internal flights, meals may be replaced with packed or airport meals due to timing.
4. Tour Operations:
o Tour cost based on a minimum of 30 passengers. Price may change if group size reduces.
o The rate quoted is based on 1 USD @ 88 Rupees and the fluctuation in the exchange rate will be reflected in the total tour cost
o Company reserves the right to alter itineraries, hotels, or services due to operational reasons.
o In unavoidable situations (e.g. strikes, weather, calamities), no refund or compensation is applicable.
o Force majeure cancellations will be credited as future travel credit (credit shell) after deducting unrecoverable expenses.
5. Hotels & Accommodation:
o Hotels subject to availability; alternate hotels may be provided.
o Single travelers may share a twin/triple room or pay a single supplement.
o Security deposits at hotels (cash/credit card) are refundable directly by the hotel.
o The company is not responsible for hotel charges for incidentals, minibar, or damages.
6. Payments & Cancellation:
o Advance booking amount is non-refundable under all circumstances.
o Full payment must be completed at least 15 days before travel; failure may result in cancellation and forfeiture.
o Cancellation charges apply as per company policy; telephonic cancellations are not accepted.
o Refunds (if applicable) will exclude non-recoverable costs; no refund for unused services or no-shows.
o Cheque payments are not accepted within 15 days of departure.
o More than 45 days before departure: No cancellation charges if airline, visa, and other payments have not been made; advance payment can be carried forward.
7. Liability:
o The company acts only as an agent for airlines, hotels, and transport providers.
o It is not liable for delays, loss, injury, accident, natural calamity, war, or any third-party failure.
o Compensation or refunds will not be provided for circumstances beyond control.
8. Insurance:
o Claims must be made directly with the insurance company; the company has no influence over settlement.
o Incidents must be reported within 24 hours to be eligible for a claim.
9. Conduct & Responsibility:
o Guests must maintain proper decorum; misbehavior may lead to tour termination without refund.
o Passengers must be medically fit; denied boarding due to health or document issues is non-refundable.
o Walking to sightseeing areas is part of the tour; physical fitness is required.
10. Jurisdiction:
• All disputes are subject to Ernakulam jurisdiction.
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Booking Terms:
• Bookings can be made via email or phone with required details.
• Payment of the first installment implies acceptance of all terms & conditions.
• The person making the booking accepts the terms on behalf of all co-travelers.