• AirAsia Airline tickets with 20 kg baggage allowance
• Services of local English-speaking Tour Guide
• All transfers and sightseeing by comfortable A/C coaches
• Entrance fees as per the tour itinerary
• 3 Nights’ Accommodation in 3-star hotel on twin-sharing basis
• Professional, friendly and well-experienced Malayalee Tour Manager from TMSL
• All meals included – Breakfast at the hotel, and Lunch & Dinner at Indian restaurants as mentioned in the itinerary.
• All Tips – Guide, Driver & Restaurants
• 5% GST included

• Malaysia Visa (Malaysian visa is free for Indian passport holders)
• 5% TCS (Tax Collected at Source), Finance Act 2020 has inserted a new sub-section (1G) in TCS (Tax Collected at Source) under Section 206C of the Income Tax Act, 1961 to collect tax out of foreign remittance transactions under Liberalized Remittance Scheme [LRS] as well as amount received from buyer by a seller for sale of an ‘Overseas Tour Program Pack age’ w.e.f. October 1, 2020.As per RBI guidelines an additional 5% TCS on invoice value is applicable for those passen gers having PAN (permanent Account Number) or 10% TCS is applicable for those passengers does not have PAN
• Tips of personal nature and any additional meals, other than specified in the itinerary
• Any extra cost incurred on behalf of an individual due to illness, accident, hospitalization, or any personal emergency.
• Travel Insurance
• Optional tours, if any
• Anything which is not included in the tour cost inclusion
• Personal expenses (laundry, room service, minibar, optional tours, etc.)

         Eligibility & Check-in:

• Child: below 11 years; 11 years and above considered adult. o Hotel check-in at 1500 hrs, check-out at 1100 hrs. Standard rooms on twin-sharing basis;
  third bed is rollaway/mattress.
  Visa & Passport:
• Visa approval is at the discretion of the concerned Consulate/Embassy. o Visa and ticket fees are non-refundable under all circumstances.
• Passports must have 6-month validity beyond return date with at least four blank pages. o Passengers are responsible for verifying visa accuracy and
  carrying all required documents. o Loss of passport abroad must be handled by the guest at their own expense.
  Airlines & Travel:
• Once tickets are issued, penalties apply for any changes. o Missed flights are treated as No Show, and passengers must purchase new tickets.
• Airlines may alter schedules, seating, or services beyond our control. o For internal flights, meals may be replaced with packed or airport meals due to
  timing.
  Tour Operations:
• Tour cost based on a minimum of 30 passengers. Price may change if group size reduces. o The rate quoted is based on 1 USD @ 88 Rupees and the
  fluctuation in the exchange rate will be reflected in the total tour cost o Company reserves the right to alter itineraries, hotels, or
  services due to operational reasons. o In unavoidable situations (e.g. strikes, weather, calamities), no refund or compensation is applicable. o Force
  majeure cancellations will be credited as future travel credit (credit shell) after deducting unrecoverable expenses.
  Hotels & Accommodation:
• Hotels subject to availability; alternate hotels may be provided. o Single travelers may share a twin/triple room or pay a single supplement. o Security
  deposits at hotels (cash/credit card) are refundable directly by the hotel. o The company is not responsible for hotel charges for incidentals, minibar, or
  damages.
  Payments & Cancellation:
• Advance booking amount is non-refundable under all circumstances. o Full payment must be completed at least 15 days before travel; failure may result
  in cancellation and forfeiture. o Cancellation charges apply as per company policy; telephonic cancellations are not accepted. o Refunds (if applicable)
  will exclude non-recoverable costs; no refund for unused services or no-shows. o Cheque payments are not accepted within 15 days of departure. o More
  than 45 days before departure: No cancellation charges if airline, visa, and other payments have not been made; advance payment can be carried forward.
  Liability:
• The company acts only as an agent for airlines, hotels, and transport providers. o It is not liable for delays, loss, injury, accident, natural calamity, war,
  or any third-party failure. o Compensation or refunds will not be provided for circumstances beyond control.
  Insurance:
• Claims must be made directly with the insurance company; the company has no influence over settlement. o Incidents must be reported within 24 hours
  to be eligible for a claim.
  Conduct & Responsibility:
• Guests must maintain proper decorum; misbehavior may lead to tour termination without refund. o Passengers must be medically fit; denied boarding
  due to health or document issues is non-refundable. o Walking to sightseeing areas is part of the tour; physical fitness is required.
  Jurisdiction:
• All disputes are subject to Ernakulam jurisdiction.

         Booking Terms:

• Bookings can be made via email or phone with required details. o Payment of the first installment implies acceptance of all terms & conditions.
• The person making the booking accepts the terms on behalf of all co-travelers.